Pictet Group
Delivering excellent client servicing and custody solutions
As an established and trusted leader in the industry, Pictet Asset Services takes pride in consistently being recognised for its commitment to delivering secure, transparent, and efficient custody solutions, as well as its high levels of client servicing and customer experience. Whether catering to IAMs (Independent Asset Managers) seeking private custody solutions or serving institutional clients in need of global custody services, our award-winning expertise sets us apart.
Best Global Custodian 2024
Pictet Asset Services keeps first place in R&M Surveys 2024 rankings.
As a global custodian, Pictet has maintained a consistent presence on the podium of leading worldwide industry surveys for over 20 years. This long-standing recognition is a testament to the quality of our asset services, which have been honed through several decades of experience. These surveys ask asset managers and other financial services clients to score their service provider based on various performance categories, including corporate actions, reporting, settlement, safekeeping, and client service and account management. Pictet Asset Services emerged as the top-ranked service provider in the overall score for global custody services in R&M surveys in 2024. Pictet received significant recognition in areas such as tax reclaims, client relationship, and settlement and safekeeping.
We find ourselves amidst turbulent times on a global scale. Throughout Pictet's long history, we have demonstrated unwavering stability, successfully weathering external challenges. Our commitment to stability is not only reflected in our financial strength but also in the deep relationships we foster with our clients. We value their trust and actively seek their feedback, allowing us to continuously improve our services. Pictet stands as a fortress, safeguarding our clients' investments while prioritizing their needs and leveraging their insights to shape our future. Our dedication to excellence has been recognized as proud winners of the R&M survey 2024, further validating our commitment to delivering exceptional service.
Top rankings for over a decade
2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | |
R&M Investor Services | 2nd | 2nd | 2nd | 1st | 1st | 1st | 1st | 1st | 1st | 1st | 1st | 2nd | 1st | 1st |
Global Investor Group | 2nd | 2nd | 2nd | 2nd | 2nd | 1st | 1st | 3rd | 1st | 1st | 2nd | 1st | 1st | NA* |
2024 ASV-ASWM Custody Bank awards
In the private custody space, Pictet Asset Services had the pleasure of receiving recognition in two significant categories at the latest ASV-ASWM Custody Bank awards in Compliance and Reputation & Image categories. These prizes were a result of a thorough evaluation of custodians by 40 Swiss members (IAMs) managing over 1 billion CHF each, and totaling over 115 billion CHF in assets, highlights Pictet Asset Services' achievements. Receiving these prestigious awards demonstrates Pictet Asset Services' excellence in providing exceptional custody services to independent asset managers. Moreover, the recognition of Pictet's positive image and commitment to regulatory compliance also embodies the Pictet Group’s commitment to stability.
The first award, in the realm of reputation and image, acknowledges our outstanding efforts in building a strong and positive brand. This recognition reflects Pictet's commitment to maintaining a stellar reputation in the financial industry. This endeavour is crucial for establishing trust and attracting clients, both in the professional B2B segment and their end-clients in the B2C space.
The second award, in compliance, underscores Pictet's dedication to upholding the highest standards of regulatory compliance. This recognition highlights our unwavering commitment to ethical practices and adherence to regulatory frameworks, all while delivering active and pragmatic support to our clients in this field. By prioritizing compliance, Pictet solidifies its position as a trusted and responsible financial institution.
2024 Luxembourg Wealth Management awards by Hubfinance
Pictet Asset Services was honored at the Luxembourg Wealth Management Awards, receiving three awards.
The awards were determined by votes from 500 participants, including Asset Managers, Wealth Managers, and Family Offices. They are a testament to Pictet's dedication to delivering exceptional service to investors. Our client partnership model and outstanding employees have contributed to our leadership in private custody within the Luxembourg banking industry.
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Best B2B Customer Experience
This is the overall average of the 16 combined criteria - Pictet obtained the highest overall score based on a comprehensive evaluation of the offering, processes, team skills, and major corporate dimensions (financial strength, ESG, reputation, recognition).
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Best Investor Experience
This award refers to the overall interactions and services provided to investor clients by the financial institution. It encompasses not only the traditional or innovative aspects of wealth and investment management but also the overall client experience when interacting with the Bank, whether through human or automated interactions. The primary goal of Investor Experience is to ensure highly personalised service that meets the highest market standards.
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Back-Office Excellence
This award refers to the efficiency and quality of the operations and processes that support the front-office activities of the bank, as well as their continuous optimisation. Accuracy, compliance, and diligence in processing are essential sub-criteria. From a technological perspective, process automation, improvement of data management systems, as well as personnel development and training to ensure optimal performance were considered.
About the Pictet Group
The Pictet Group is sensitive to any activities, interests or relationships that might interfere with, or even appear to interfere with, its ability to act fairly and in the best interests of its clients, and puts long-term interests ahead of short-term gains. The Bank is committed to identifying and mitigating or avoiding potential conflicts of interest in its business activities whenever the potential for damage to clients arises, or the appearance thereof.
Pictet implements appropriate measures such as segregation of functions, internal directives, training, monitoring, management reporting, counterparty selection or outsourcing, adapted product design, client disclosures and/or contractual arrangements, client compensation or declining to act for a client. Every employee who believes that they, or the Group, are faced with a potential conflict of interest, is encouraged to proactively disclose and address it, or decline the corresponding business. Within the context of exercising our responsible investment activities, for example, we may face firmwide conflicts of interest when voting against management of a company who is a client, or whose pension scheme or senior management are clients of Pictet Wealth Management. Likewise, personal conflicts of interest may arise.
Every employee is responsible for identifying and escalating potential conflicts of interest so that they may be appropriately managed and resolved. All of our staff are required to undertake regular training to ensure they are aware of their obligations and ad-here to this policy.
Created by two young bankers in 1805 in Geneva, Pictet today has offices across Europe, Asia, America and the Middle East. As one of the most prestigious private banks in Switzerland, we manage individual and family wealth for more than 200 years.
Over the years we have grown our reputation for offering our clients a bespoke and premium service. We hold some of the highest ratings in the banking sector, attesting to our best private banking status.