Pictet Group
Technical support
If you encounter a problem with Pictet Connect, Wealth Mobile, or any of our digital solutions, please contact our Client Call Centre to receive assistance.
International numbers and contact email
Our team will take your call Monday to Friday from 8:00 am to 7:00 pm (Geneva time) on 00800 1805 1805.
If you cannot dial our toll-free number in Switzerland, you can call us at a reduced rate using the numbers indicated below in the country where you are located.
If your location is not listed, or if you have trouble dialling, please call us directly on +41 (0)58 323 4567 at normal international rates.
Please note that an additional rate could be charged if you call from a hotel or payphone or use a prepaid card.
Click here to contact us by email or use one of the international phone numbers from the list below.
| Europe | Dial | Mobile | Payphone |
|---|---|---|---|
| Austria | 00 800 1805 1805 | Yes | Yes |
| Belgium | 00 800 1805 1805 | No | Yes |
| Cyprus | 00 800 1805 1805 | No | Yes |
| Denmark | 00 800 1805 1805 | Yes | Yes |
| Finland | 00 800 1805 1805 | Yes | No |
| France | 00 800 1805 1805 | Yes | Yes |
| Germany | 00 800 1805 1805 | Yes | Yes |
| Greece | 00 800 4112 871 032 | No | No |
| Hungary | 00 800 1805 1805 | Yes | Yes |
| Ireland | 00 800 1805 1805 | Yes | Yes |
| Israel | 00 800 1805 1805 | Yes | Yes |
| Lichtenstein | 00 800 1805 1805 | Yes | Yes |
| Luxembourg | 00 800 1805 1805 | No | Yes |
| Monaco | 800 93 216 | No | No |
| Netherlands | 00 800 1805 1805 | Yes | Yes |
| Norway | 00 800 1805 1805 | Yes | Yes |
| Poland | 00 800 1805 1805 | Yes | Yes |
| Portugal | 00 800 1805 1805 | No | Yes |
| Russia | 810 800 2025 1041 | No | Yes |
| Slovenia | 00 800 1805 1805 | No | Yes |
| Slovakia | 00 800 1805 1805 | No | Yes |
| Spain | 00 800 1805 1805 | Yes | Yes |
| Sweden | 00 800 1805 1805 | Yes | Yes |
| Switzerland | 00 800 1805 1805 | Yes | Yes |
| United Kingdom | 00 800 1805 1805 | Yes | Yes |
| Americas | Dial | Mobile | Payphone |
|---|---|---|---|
| Argentina | 00 800 1805 1805 | Yes | Yes |
| Brazil | 00 800 1805 1805 | Yes | Yes |
| Canada | 011 800 1805 1805 | Yes | No |
| Peru | 00 800 1805 1805 | No | Yes |
| USA | 011 800 1805 1805 | No | No |
| Africa | Dial | Mobile | Payphone |
|---|---|---|---|
| South Africa | 00 800 1805 1805 | Yes | Yes |
| Asia, Oceania | Dial | Mobile | Payphone |
|---|---|---|---|
| Australia | 00 800 1805 1805 | Yes | Yes |
| China | 00 800 1805 1805 | No | No |
| Hong Kong | 001 800 1805 1805 | Yes | Yes |
| Japan | 001 800 1805 1805 | Yes | Yes |
| New Zealand | 00 800 1805 1805 | Yes | Yes |
| Philippines | 1 800 14110017 | No | No |
| Singapore | 001 800 1805 1805 | Yes | Yes |
| South Korea | 00 800 4112 871 032 | Yes | Yes |
| Thailand | 001 800 1805 1805 | Yes | No |
| Taiwan | 001 800 1805 1805 | Yes | Yes |
If your location is not listed, or if you have trouble dialling, please call us directly on +41 (0)58 323 4567 at normal international rates. Please note that an additional rate could be charged if you call from a hotel or payphone or use a prepaid card.